UREG Privacy Policy

What is the purpose of our Privacy Policy?

UNNAX, which manages the powens.com website, attaches great importance to the protection and confidentiality of your personal data, which we consider to be a guarantee of reliability and trust.

As such, our Personal Data Privacy Policy precisely reflects our commitment to ensuring that UNNAX complies with the applicable rules on the protection of personal data and, more specifically, those of the General Data Protection Regulation (“GDPR”).

In particular, our Privacy Policy aims to inform you about how and why we process your personal data in connection with the services we provide to you.

Who is our Privacy Policy for?

Our Privacy Policy applies to you, regardless of where you live, as long as you are at least 14 years of age, whether you are a customer, a candidate for a position with UNNAX, or a visitor to powens.com.

If you are under the legal age detailed above, you are not authorized to use our services without the prior and explicit consent of one of your parents or the holder of parental authority, which must be sent to us by email at dpo@unnax.com.

If you believe that we are holding personal data about your children without your consent, please contact us at the dedicated address detailed above.

Why do we process your personal data and on what basis?

We process your personal data mainly for the following purposes:

To browse our website, benefit from our banking and financial services and so that we can
respond to your requests
(e.g. requests for information, complaints via our online contact form) on the basis of our general terms of use and our legitimate interest in providing you with the best possible service.
Stay informed of our latest offers and events by email, telephone and post, based on our legitimate interest in building customer loyalty and prospecting potential new customers.
To manage any unpaid invoices, on the basis of our legitimate interest in obtaining consideration for the provision of our service and on the basis of our general terms and conditions.
Follow us and comment on our publications on social networks on the basis of our legitimate interest in having a dedicated page on social networks.
To receive our newsletter informing you of all the latest news concerning our services on the basis of our legitimate interest in customer loyalty.
Apply for a position with Unnax on the basis of discussions we have with you during the recruitment process and our legitimate interest in recruiting and selecting candidates.
Benefit from our blog and FAQ on the basis of our general terms of use.
Benefit from our customer service on the basis of our legitimate interest in responding to your complaints and requests and on the basis of our general terms and conditions of use.
Respond to our satisfaction surveys on the basis of our legitimate interest in taking your feedback into account in order to improve our service.
To participate in our online advertising campaigns based on our legitimate interest in promoting our services and reaching new customers.
To make an appointment with our teams on the basis of our legitimate interest in offering you an easy way to make an appointment with us.
To combat fraud, money laundering and the financing of terrorism on the basis of our legal obligations.
To manage your participation in webinars and external events based on our legitimate interest in promoting our services.
Use our chatbot on the basis of our legitimate interest in exchanging easily with you.
To operate the videos on our site on the basis of our legitimate interest in offering you content in video format.
To guarantee and reinforce the security and quality of our day-to-day services
(e.g. statistics, data security, etc.) on the basis of our legal obligations, our general terms of use and our legitimate interest in ensuring the proper functioning of our services.

How did we obtain your personal data?

Your data is collected directly from you when you are a customer of our services or a visitor to our website powens.com, and we undertake to process your data only for the purposes described above.

Your personal data may also be processed indirectly in connection with trade fairs or social networks (e.g. LinkedIn).

When you voluntarily publish content on the pages we publish on social networks, you acknowledge that you are entirely responsible for any personal information you may transmit, whatever the nature and origin of the information provided.

What personal data do we process and for how long?

We have summarized the categories of personal data and their respective retention periods below:

Professional identification data
(e.g. surname, first name, position, company, etc.) and
contact details
(e.g. email address and business telephone number, etc.) are kept for the duration of the service plus the statutory limitation periods, generally 5 years.
Postal address for commercial prospecting campaigns by mail, kept for a maximum of 3 years from the last contact we had with you.
Telephone number used for commercial telephone prospecting campaigns, kept for a maximum of 3 years from the last contact we had with you.
Email address, kept for a maximum of 3 years from the last contact we had with you as part of our email prospecting campaigns, and until the end of your newsletter subscription to receive our newsletter.
Data indicated in the CV and cover letter, kept for the duration of the recruitment process and for 2 years from the date of your application.
Connection data (e.g. logs, IP address, etc.) stored for 1 year.
Cookies are generally stored for a maximum of 13 months. For more details on how we use your cookies, please consult our Cookies Policy available on our website.

Once the applicable retention periods have expired, the deletion of your personal data is irreversible and we will no longer be able to communicate it to you. At most, we can only keep anonymous data for statistical purposes.

Please also note that in the event of litigation, we are obliged to retain all personal data concerning you for the duration of the case, even after the expiry of the retention periods described above.

What rights do you have to control the use of your personal data?

The applicable data protection regulations grant you specific rights which you can exercise at any time and free of charge to control the use we make of your data.

Right to access and copy your personal data, provided this request does not conflict with business secrecy, confidentiality or the secrecy of correspondence.
Right to rectify personal data that is incorrect, outdated or incomplete.
The right to object to the processing of your personal data for commercial prospecting purposes.
The right to request the deletion (“right to be forgotten”) of personal data that is not essential to the proper functioning of our services.
The right to limit the use of your personal data, allowing you to restrict the use of your data in the event of a dispute over the legitimacy of processing.
The right to data portability, enabling you to retrieve part of your personal data so that it can be easily stored or transmitted from one information system to another.

For a request to be considered, you must submit it directly through the following channels:

By postal mail:

To Unnax Regulatory Services EDE, S.L.U. DPO
Arago street 295, 5th floor
08009 Barcelona

By email:
dpo@unnax.com

Any request not made in this way cannot be processed. Requests cannot come from anyone other than you. We may therefore ask you to provide proof of identity if there is any doubt about the identity of the person making the request.

We will respond to your request as quickly as possible, subject to a maximum of three months from receipt if the request is technically complex or if we receive many requests at the same time.