In compliance with the provisions of Law 30/2002 of July 11 on Information Society Services and Electronic Commerce (“LSSI”), the following general information regarding UNNAX REGULATORY SERVICES EDE, S.L.U. (“UNNAX”) is provided:
UNNAX is an electronic money institution duly authorized by the Bank of Spain to provide electronic money and payment services under registration number 6719.
The framework governing the electronic money and payment services provided by UNNAX is regulated under the following legal texts:
In compliance with Law 21/2011 of July 26 on Electronic Money and its implementing regulations, UNNAX, as an electronic money institution, must safeguard the funds received in exchange for the issuance of electronic money, in accordance with Article 21 of Royal Decree-Law 19/2018 of November 23 on Payment Services and other urgent financial measures.
The safeguarding method chosen by UNNAX during its authorization process as an electronic money institution was the deposit into a separate account, in accordance with Article 16 of Royal Decree 778/2012 of May 4 on the legal framework of electronic money institutions.
As an Electronic Money Institution, UNNAX has a Customer Service in accordance with Order ECO/734/2004 of March 11 on customer care departments and services and the customer ombudsman of financial institutions (“Order ECO/734/2004”), as well as the Supervisory Guide on the organisation and operation of customer services supervised by the Banco de España (“Guide”).
The Customer Service Department is available for filing complaints if you consider that UNNAX has failed to comply with any of its obligations in the provision of its services.
More information about this service can be obtained here.
All intellectual and industrial property rights related to the content, design, logos, texts, images, graphics, videos, software and other elements included on this website or linked to the services provided by UNNAX are the exclusive property of UNNAX or its licensors, unless otherwise indicated.
The reproduction, distribution, modification, public communication, transfer or any other use, in whole or in part, of the contents of this website or its services without prior written authorization from UNNAX is expressly prohibited.
As a user, you agree to use the contents diligently, correctly and lawfully and to refrain from:
The trademarks, trade names, logos and distinctive signs appearing on this website are the property of UNNAX or third parties who have authorized their use. Accessing or using the website does not confer any rights over such trademarks, trade names or distinctive signs.
Violation of intellectual and industrial property rights will be prosecuted in accordance with applicable legislation and may result in civil and criminal liabilities.
If you believe that any content on the site infringes intellectual or industrial property rights, you must notify legal@unnax.com, providing the necessary information to identify the allegedly infringed rights.
If you use this website in a professional capacity, any disputes or claims arising from the interpretation or execution of this Legal Notice shall be governed by Spanish law and submitted to the jurisdiction of the Courts and Tribunals of Barcelona.
If you use the website in a personal capacity as a consumer, disputes or claims arising from the interpretation or execution of this Legal Notice shall be governed by applicable consumer and user protection legislation.